A BIG Thank You to all our clients who made 2011 another great year for weddings! 

We are already booked up until SEPTEMBER 2012-WOW !


With all our 2012 & 2013 bookings we will only be offering premium Real Touch flowers/Floramatique flowers in our arrangements.



We have a couple procedure changes that we'd like to inform prospective clients:

As of 11/01/11 we will no longer be using an internal credit card processor for major credit cards.  We will switch over to sending PayPal invoices that can be paid using all major credit cards.

You DO NOT need a paypal account to make a deposit or final payment using your major credit card. If you need help with a payment, we will be glad to assist you with the transaction.



-We are now taking bookings for CUSTOM wedding flower packages with a $400 minimum(includes shipping).  We will no longer be offering the $150 DW package at this time.

Our suppliers have raised their REAL TOUCH flower prices for 2011 with a 10-15 % increase per stem and are once again beginning to decrease their lines.



If you are certain that you will be using our floral services , we would love the opportunity to speak to you more in depth about your wedding flower details.

We now only schedule consultations with Angel(owner & designer) for brides who are 100% certain they will be booking their wedding date with us and are no longer comparison shopping- after the 60% deposit is made and contract signed.

For brides who do not wish to pay the deposit prior to the consultation,  a fee of $50 will be charged if requesting a consultation with Angel.  The $50 fee will be credited to the wedding flower package purchase if the bride books her date with our company.

If the bride does not book her date, the fee is non-refundable and no credit will be given.

What will be discussed during the consultation with Angel:

1. During the consultation we will go thoroughly over your estimate and flower choices as well as any questions you may have (policies, procedures, approval photos, etc). It is always helpful if you have made a list of questions prior to the consultation. We will then be able to answer your questions in detail without confusion or misunderstanding.

2. Payment & Contract.
Please be prepared to make your payment/deposit in a timely manner. If paying through Paypal, payment must be received within 3 days of receipt of the Paypal invoice that is requested. If  paying with a credit card (VISA, MC, AMEX), deposit is now required prior to your consultation or you will lose your ship date. If for some reason you need more time, please let us know before scheduling the consultation when you plan to make your deposit/payment so we can temporarily hold the ship date- we will not hold dates without a full 60% deposit that are being squeezed in or the last ship date available for the month. We understand events do arise that can prevent an immediate payment/deposit. We know weddings can be costly and that several wedding vendors require deposits for their services as well.

A signed contract will need to be received within 3 business days by fax/email (if by snail mail, within 7 days) of placing your deposit.


**Please do not schedule your consultation for 2-3 weeks out and expect us to hold your ship date without a deposit and signed contract.  Scheduling a consultation does not guarantee your booking. Due to the high volume of inquiries and quote form submissions weekly we cannot possibly hold a date for 2-3 weeks if you are comparison shopping and waiting to hear back from another designer. We have recently had to cancel consultations for brides who scheduled their consultations so far out due to other brides who made their proper deposit and signed their contracts for the same ship dates.**

NOTICE: if you are requesting to be squeezed in before our next available ship date, a miminal overtime fee may be applied.  You will be required to pay the 60% deposit within 48 hours of your request.  PLEASE do not waste our time if you are unable to come up with the proper deposit all clients are required to pay. 

We are no longer accepting "squeeze ins" until October 2011.  Our requests for squeeze ins has become a disheartening problem.  We are getting last minute brides pleading to be squeezed in who are unable to make their deposit and sign their contract within 48 hours of their request.  Instead of admitting they do not have the deposit, we are being blamed for not letting them know when  the deposit needs to be made and contract signed-  it is clearly stated in the paragraph above as well as being told upfront by both Angel & her assistant.  

We are still providing excellent quality products, customer service, and holding up our end of the wedding flower services we provide- our high standards of service have not changed.   The current issue is with the client being able to provide adequate funding for the deposit. 


ILLINOIS BRIDES-
We do not allow pickups.  We require all clients to follow the same shipping policies and procedures.  This has been our policy for over 10 years.


-----------------------------------------------------------------------------------------




Another point of interest-

It has come to our attention recently that some misinformation is being given regarding standard sized bridesmaid bouquets.

Some of our prospective brides over the past month or so are under the impression that a typical 8 inch REAL TOUCH bridesmaids bouquet runs between $38-$45 or at least that is what their budget allows for.

A standard FULL 8-9 inch REAL TOUCH bridesmaid bouquet averages around $75.
These are the bouquets that closest resemble bridesmaid bouquets in all the trendy bridal fashion magazines and bouquets featured on websites such as theKnot.com

If you are being quoted by another designer or see photos of 8 inch REAL TOUCH bridesmaids bouquets in the $38- $45 range, please be cautious.  Most likely the truth is getting stretched or at least the flowers are!

If you are paying $150 for a REAL TOUCH bride's bouquet that is 10 inches in diameter,  what do you think you will be getting for something 1/3 the price?
Best Answer: 1/3 the flowers, right? That makes sense.
You'll be getting closer to a 6 inch bouquet realistically.

A 6 inch bouquet is the size of most TOSS bouquets.

The bridesmaid bouquets in actual wedding photos on our site are the $75 bouquets.  There is a substantial difference in number of flowers between a $45 bouquet and a $75 bouquet.

We have no problem doing a $45 bouquet for bridesmaids upon request.  Just be aware that it's a toss size bouquet and that some designers are incorrectly calling them "standard" bridesmaid bouquets or regular sized.
They are not.  They are definitely smaller.
 

***The reason we are able to respond so quickly is that our business is prepared for the volume of inquiries daily due to the addition of an assistant and helpers.  Angelyn Edwall, owner & designer, is not doing all the work herself.  We will never make you wait weeks for a response.